Orland Park, IL – Residents in Orland Park will soon see major updates to their utility accounts as the village prepares to launch a new water billing system on December 15, 2025, at 5 p.m. The upgraded platform is designed to deliver a more modern, user-friendly experience while adding expanded features for customers.
According to the Village of Orland Park, the new software will replace the current Water Billing System as part of an ongoing effort to streamline account management for households and businesses. Village officials said the changes will improve usability, payment navigation, and access to billing information once the system goes live.
The village also noted that residents should watch their mailboxes in the coming weeks. According to officials, informational letters are being sent to all utility customers with details about account updates, system changes, and what they can expect during the transition.
No service interruptions are expected during the switchover, but the village encouraged residents to review the mailed materials closely to stay informed. Additional guidance and future updates will be posted on the village’s official website.
The announcement affects all Orland Park water utility customers across Cook County and the southwest Chicago metro area. Officials said the upgrade is part of an expanded effort to improve digital services for the community moving into 2026.
For more information, residents can visit orlandpark.org/waterbilling or the village’s main news release page.
This article was produced by a journalist and may include AI-assisted input. All content is reviewed for accuracy and fairness.
Follow us on Instagram & Facebook for more relevant news stories and SUPPORT LOCAL INDEPENDENT NEWS! Have a tip? Message us!
