Door County, WI – Residents now have a new way to reach emergency services. The Door County Sheriff’s Office announced that Text 911 is officially available across the county, allowing people to send a text message to 911 when speaking isn’t possible.
According to the Sheriff’s Office, the new service is designed for situations where making a voice call could be unsafe or impossible, such as during medical emergencies, domestic violence incidents, or for individuals who are hearing impaired.
The department emphasizes that calling 911 remains the fastest and most reliable method to reach help. However, texting is now an important alternative when silence is crucial. Officials remind residents to “Call if you can, text if you can’t.”
To use the feature, residents can simply type 911 in the phone’s message field, enter their location and the type of emergency, and send the text. Dispatchers will respond via text and may provide further instructions.
Officials note that texts may take longer to process than voice calls, and messages should be clear, brief, and free of abbreviations.
This new communication option expands emergency access and could save lives in situations where every second—and every word—counts.
This article was produced by a journalist and may include AI-assisted input. All content is reviewed for accuracy and fairness.
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