Stafford County, KS – Residents across parts of Kansas may be experiencing problems making or receiving phone calls today due to a widespread Verizon cellular service outage, according to local law enforcement.
According to the Office of the Stafford County Sheriff, Verizon customers are currently facing significant disruptions to cellular calling services. The outage is affecting many users’ ability to place or receive standard phone calls, raising concerns for residents who rely on mobile phones for daily communication.
Officials emphasized that 911 service is not expected to be affected by the outage. However, residents who encounter difficulties reaching emergency services from a Verizon mobile phone are encouraged to use alternative methods if needed.
The sheriff’s office recommends several options in the event of an emergency, including using a landline if one is available, enabling Wi-Fi calling on compatible devices, or attempting to place the call from a phone using another cellular carrier. Residents with satellite calling capabilities on their devices are advised to stay connected until speaking directly with a call taker.
In situations where no service is available, officials suggest relocating to an area with cellular coverage or asking someone else to place the emergency call on their behalf.
Wireless providers have indicated that engineers are actively working to restore full service. No estimated restoration time has been released as of today.
The outage appears to extend beyond Stafford County, with reports from other parts of Kansas and neighboring areas suggesting a broader regional impact.
Local authorities say they will continue sharing updates as more information becomes available.
This article was produced by a journalist and may include AI-assisted input. All content is reviewed for accuracy and fairness.
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