Rensselaer County, NY – The Rensselaer County Sheriff’s Office and Rensselaer County 911 are mourning the loss of retired dispatcher Mary Jane Hanley, who passed away after a distinguished 25-year career in emergency communications.
According to statements shared by both agencies, Hanley began her public safety service with the City of Troy before joining Rensselaer County 911, where she worked until her retirement in September 2017. Known among colleagues as dependable and kind, Hanley was praised for her contagious laugh, warmth, and professionalism on and off the radio.
Officials described her as someone who “touched countless lives” and consistently brought positivity to each shift. Outside of work, Hanley was a proud New York Yankees fan and loved bowling. She was also known for her affection for her “fur babies,” who brought her great joy.
Hanley is survived by her husband, Mike—a retired Troy firefighter—and their family. Both agencies extended heartfelt condolences to her loved ones, emphasizing her impact on the region’s emergency services community.
Her colleagues say her laughter, dedication, and steady voice will be deeply missed by all who had the privilege of knowing and working alongside her.
This article was produced by a journalist and may include AI-assisted input. All content is reviewed for accuracy and fairness.
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