Hennepin, IL – Residents in Putnam County are being advised to use extra caution today after the Putnam County Sheriff’s Office announced it is experiencing intermittent issues with its administrative phone lines. The disruption may cause callers to hear a busy signal when attempting to reach the department.
According to the Putnam County Sheriff’s Office, the issue began Thursday morning and appears to be affecting only the non-emergency administrative lines. Emergency services remain fully operational, and deputies are still responding to calls as normal.
Officials said residents who attempt to call the administrative number and receive a busy signal should hang up and immediately dial 911 if the matter is urgent or life-threatening. The office did not specify the cause of the outage but noted that technicians are investigating the problem and working toward a resolution.
The interruption affects residents in and around Hennepin, as well as communities throughout Putnam County, IL. The outage may also impact routine administrative functions such as records requests, civil paperwork coordination, and general inquiries.
No estimated restoration time has been given, but updates are expected to be shared through the sheriff’s official communication channels, including social media. Residents are encouraged to avoid repeated non-emergency calls until the issue is resolved to prevent potential overload of the system.
The Sheriff’s Office emphasized that 911 remains the correct contact for all emergencies during the outage.
This article was produced by a journalist and may include AI-assisted input. All content is reviewed for accuracy and fairness.
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