Palos Park, Illinois – Police are warning residents about utility-related scams that threaten service shutoffs to pressure immediate payments.
According to the Palos Park Police Department, scammers are targeting utility customers by phone, email, and in-person visits, claiming overdue balances and threatening immediate disconnection of services such as electricity, water, or telecommunications if payment is not made.
Police say one common tactic involves high-pressure calls demanding instant payment, often through money transfer services, prepaid cards, or cryptocurrency. Legitimate utility companies typically do not accept these forms of payment and do not threaten immediate shutoffs without prior written notice.
Another reported method includes “phishing” emails that urge customers to click links or open attachments to resolve supposed billing issues. These messages may appear legitimate but are designed to steal personal or financial information.
Authorities also warn of individuals impersonating utility workers who may visit homes or businesses wearing convincing uniforms or using fake identification to gain access. Residents are advised to verify credentials and contact the utility company directly before allowing entry.
Police recommend that residents hang up immediately if they receive threatening calls, avoid clicking links in unexpected emails, and never provide personal or financial information under pressure. Customers should instead contact their utility provider using the phone number printed on official bills or listed on the company’s verified website.
This alert may be especially relevant for commuters, renters, and young workers who manage utilities independently and may be targeted during busy or high-stress periods.
Anyone who believes they have been contacted by scammers is encouraged to report the incident to their utility provider and local authorities.
This article was produced by a journalist and may include AI-assisted input.
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