Oswego, NY – Families of those incarcerated at the Oswego County Jail must begin using a new mailing address immediately as the facility transitions its personal mail system to digital scanning. Jail officials announced the change Wednesday, noting that all incoming letters, photos, and drawings will now be scanned and delivered electronically to inmates through the GettingOut “Facility Messages” platform.
According to the Oswego County Sheriff’s Office, the new required address for all personal mail is:
Name of facility, State
Inmate Name, Inmate ID Number
PO BOX 807
Syracuse, NY 13201
Officials provided an example format to avoid delivery delays:
Oswego County Jail, NY
John Smith, #11111
PO BOX 807
Syracuse, NY 13201
The Sheriff’s Office emphasized that letters must include the full facility name (no abbreviations), the inmate’s ID number, and the full name and address of the sender. Only personal correspondence—such as letters, photos, and drawings—should be mailed to the Syracuse PO Box. Checks, money orders, and attorney-client privileged mail must still be sent directly to the jail’s physical address.
According to ViaPath, the provider administering the mail-scanning system, the shift is designed to reduce contraband risks and streamline communications. Once processed, digital mail will appear on inmates’ tablets through their free GettingOut profile.
Families experiencing mail delivery issues are directed to email ViaPath Mail Scan support at NYmailscan@viapath.com. The Sheriff’s Office also noted that digital messaging remains available through the GettingOut mobile app for those who prefer electronic communication.
This change is now active, and residents with loved ones incarcerated in Oswego County are encouraged to update their mailing records immediately.
This article was produced by a journalist and may include AI-assisted input. All content is reviewed for accuracy and fairness.
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