Orland Park, IL – Residents who pay water bills through the Village of Orland Park should be aware of an important billing update taking effect today, as officials confirm a new online water billing system is now live.
According to the Village of Orland Park, the water billing system has officially upgraded to a new software platform designed to offer a more user-friendly experience and enhanced account features. The update includes a new online payment portal that residents can now access to manage and pay their water bills.
Village officials say residents should be on the lookout for a letter in the mail containing their new Account-Customer ID along with additional details explaining how to complete the transition. This information will be required to register and access accounts in the new system.
The Village is encouraging residents not to delay reviewing the mailed notice, as the new portal replaces the previous online billing platform. Those who had automatic payments or saved payment methods under the old system may need to re-enter information once their new account is set up.
Residents can visit orlandpark.org/waterbilling for step-by-step instructions, frequently asked questions, and direct access to the new payment portal. The website also provides guidance for first-time users and those needing assistance during the transition.
The update affects water customers throughout Orland Park in Cook County, located in the southwest Chicago suburbs. Officials say the changes are part of ongoing efforts to modernize village services and improve customer convenience.
Residents experiencing issues or who do not receive their mailed account information are advised to contact the Village directly for assistance.
This article was produced by a journalist and may include AI-assisted input. All content is reviewed for accuracy and fairness.
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