Rochester, NY – Monroe County officials rolled out a major new public safety tool today with the launch of MonroeAlert, a real-time emergency notification system designed to keep residents informed during critical incidents.
According to Monroe County leaders, the platform uses the Everbridge system to deliver instant alerts by text message, email, phone, or mobile app. Notifications include severe weather impacts, public safety incidents, travel restrictions, shelter information, and other time-sensitive updates tailored to each resident’s location.
“Keeping our community safe means keeping our community informed,” County Executive Adam Bello said, noting that MonroeAlert gives residents fast, reliable information when emergencies unfold. He credited the county’s Public Safety team, Sheriff Todd Baxter and local emergency crews for advancing technology that helps protect families.
Rochester Mayor Malik Evans called the system a unified communication tool for the entire region. “When a storm hits, a water main breaks or there is a public safety incident, people should not have to hunt through social media,” Evans said. “With MonroeAlert, our City and County speak with one voice.”
According to Sheriff Todd Baxter, the system also allows residents to register functional needs, including reliance on electric-powered medical equipment, giving first responders better insight during emergencies. “MonroeAlert strengthens our ability to keep our citizens in the know, in real time,” he said.
Legislature President Yversha Román added that the system includes multilingual and ASL-compatible alerts to ensure accessibility for all residents. Local legislators encouraged community members to sign up as soon as possible.
County residents can register at monroecounty.gov/monroealert or by downloading the Everbridge app and searching “MonroeAlert.”
This article was produced by a journalist and may include AI-assisted input. All content is reviewed for accuracy and fairness.
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