Bloomington, IL – Emergency dispatchers in McLean County are warning residents about ongoing issues with the county’s 9-1-1 phone system that may affect call quality and response times Wednesday morning.
According to Metcom McLean County 911 Communications, callers may experience distorted audio or connection delays when attempting to reach dispatchers. The agency urged residents to remain on the line if they call 9-1-1, noting that hanging up could delay emergency response.
Technicians are actively working to fix the system “as quickly as possible,” said Metcom Executive Director Rhonda Flegel in a statement. Updates will be shared once service is fully restored.
The Illinois State University Police Department also shared the update on social media, reminding campus and community members that emergency calls should still go through—though patience may be needed until repairs are complete.
Residents are encouraged to continue using 9-1-1 for emergencies but should be prepared for brief interruptions or audio issues during this period.
This article was produced by a journalist and may include AI-assisted input. All content is reviewed for accuracy and fairness.
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