Newark, OH – The Licking County Sheriff’s Office issued an urgent advisory Friday afternoon warning residents of ongoing issues with 911 calls from some cell phone providers.
According to the Sheriff’s Office, certain calls placed to 911 from Verizon and Spectrum mobile users may not connect properly. Officials emphasized that anyone calling 911 should remain on the line, even if they do not immediately hear a dispatcher.
The department noted that in some cases, calls may connect after a short delay. Residents are urged not to hang up, as doing so may cause additional response delays.
Authorities did not specify when the issue began or provide an estimated time for full restoration. However, they confirmed that emergency services remain operational and that technicians are working to resolve the problem.
No alternate emergency numbers were provided at this time. Residents experiencing issues are encouraged to attempt their call again if disconnected.
Licking County, located east of Columbus, includes the cities of Newark, Pataskala, and Heath — areas that may all be affected by the outage.
This article was produced by a journalist and may include AI-assisted input. All content is reviewed for accuracy and fairness.
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