Frankfort, KY – Kentucky State Police are urging residents to use alternate phone numbers for emergencies today after a major AT&T outage disrupted 911 service across multiple regions.
According to a post from the Kentucky State Police, the outage has affected several KSP posts statewide, rendering normal 911 lines temporarily unavailable. AT&T officials have reportedly identified the issue and are working to restore service as quickly as possible.
Residents needing immediate assistance are asked to call their nearest KSP post directly. Alternate phone numbers have been provided for all 16 posts, ranging from Mayfield (270-634-5898) to Pikeville (606-303-7667) and Frankfort (606-413-0560).
Police emphasize that while the outage is ongoing, residents should not attempt to dial 911 from affected areas and instead use the alternate lines listed. Officials say updates will be issued as soon as service is restored.
As of Friday morning, there is no timeline for full restoration. Emergency dispatchers continue to monitor lines manually and coordinate responses through backup systems.
This developing story will be updated as more information becomes available from AT&T and Kentucky emergency officials.
This article was produced by a journalist and may include AI-assisted input. All content is reviewed for accuracy and fairness.
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