Jackson County, CO – Safety Update: New Backup 911 Center Now Operational Today

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Emergency 911 call on smartphone, mobile phone, close up
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Jackson County, CO – Jackson County residents now have an added layer of emergency protection as the Sheriff’s Office announced the launch of its first-ever fully operational backup PSAP (Public Safety Answering Point). The system, activated this week, ensures 911 operations continue even if the county’s primary dispatch center is disrupted by power outages, evacuations, or building issues.

According to the Jackson County Sheriff’s Office, the new backup center is located inside the Larimer Emergency Telephone Authority (LETA) building in Johnstown, near Scheels. Officials said the location provides a secure, fully functional environment where dispatchers can continue fielding 911 calls and coordinating emergency responses without interruption.

The center is equipped with a brand-new radio console identical to the one used at the primary site in Jackson County, along with the same phone system. This setup ensures a smooth transition during emergencies and maintains consistent communication. For years, the county faced technical barriers because most agencies in the region use 800 MHz radio systems while Jackson County operates on both VHF and 800 MHz. With help from LETA and CNC Technical Solutions, that compatibility issue has finally been resolved.

The Sheriff’s Office acknowledged that the travel distance to Johnstown may raise questions for residents, especially during time-sensitive emergencies. However, officials emphasized that a continuity plan is in place to ensure full coverage while dispatchers relocate, allowing emergency services to remain seamless.

Funding for the new system was provided through LETA, with technical work completed by LETA staff and CNC Technical Solutions.


This article was produced by a journalist and may include AI-assisted input. All content is reviewed for accuracy and fairness.
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