Island Lake, IL – Beginning Tuesday, October 28, 2025, Island Lake Police Department will officially transition its 9-1-1 dispatch services from Lake Zurich Dispatch to LakeComm 9-1-1, a regional emergency communications center serving Lake County.
According to the Island Lake Police Department, residents should continue to dial 9-1-1 for all emergencies or to reach police and community service response. This includes reporting crimes in progress or delayed, noise complaints, medical emergencies, identity theft, animal complaints, or requesting to speak with an officer.
For non-emergency inquiries—such as obtaining copies of police reports, paying tickets, or administrative questions—residents can call 847-526-2100 directly.
Officials acknowledged the transition could be confusing for some residents as 9-1-1 now routes a wider range of calls, not just emergency incidents. The department emphasized that updates will be shared to ensure residents understand the new system.
LakeComm represents more than a decade of planning and collaboration among 30 cities, villages, and districts across Lake County to consolidate emergency dispatch services under a unified system.
This article was produced by a journalist and may include AI-assisted input. All content is reviewed for accuracy and fairness.
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