Greenville, NC – A Greenville customer service facility is set to eliminate 94 jobs, affecting dozens of local workers this spring.
According to a public notice filed and shared Monday, Focus Services will lay off 94 employees at its facility located at 1130 Sugg Parkway in Greenville. The reduction is scheduled to take effect April 30, 2026, Thursday.
The filing indicates the job cuts will impact workers at the Greenville site but does not specify which departments or roles will be affected. Company officials have not publicly detailed the reason for the reduction.
The Sugg Parkway location operates as a customer support and business services center. A workforce reduction of this size represents a significant employment shift for the immediate area, particularly for employees and families who rely on the facility.
Under federal Worker Adjustment and Retraining Notification (WARN) Act guidelines, employers are required to provide advance notice for layoffs affecting a certain number of employees. The notice allows impacted workers time to seek new employment or pursue retraining opportunities.
Local workforce agencies may provide assistance, including job placement services and unemployment guidance, to affected employees. The reduction may be especially impactful for younger workers and recent graduates entering the local job market.
Greenville officials have not announced additional statements regarding economic impact or support resources as of Monday.
The layoffs are scheduled to be completed by April 30, 2026.
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