Poughkeepsie, NY – The Dutchess County Sheriff’s Office issued a community alert Monday as Verizon Wireless customers across the area reported widespread service outages impacting phone and data connectivity.
According to the Sheriff’s Office, the outage may prevent Verizon users from making or receiving calls, including emergency 911 calls. Many devices are displaying “SOS” mode, indicating limited emergency access may still be available depending on location.
Authorities are urging residents to connect to Wi-Fi when possible, as Wi-Fi calling may allow emergency communications despite cellular disruptions.
The cause of the outage has not yet been confirmed, and no estimated restoration time has been provided. The alert prompted concern across Dutchess County as residents reported signal loss in Poughkeepsie and surrounding communities.
Officials encourage checking on neighbors, especially seniors or those without alternate communication access, until full service is restored.
This is a developing story—updates will be posted as more information becomes available.
This article was produced by a journalist and may include AI-assisted input. All content is reviewed for accuracy and fairness.
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