Cook County, IL – Scam Alert: Fake Utility Refund Mailers Target Residents

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Red warning triangle with white background and black symbol showing a fishing hook and the word SCAM. Illustration of the concept of cyber scam and email phishing
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Chicago Ridge, IL – Residents across Chicago Ridge are being warned about scam mailers falsely promising a $100 “utility refund,” according to local officials.

The Village of Chicago Ridge posted a public alert Friday warning that the mailers, which appear to come from “SmartEnergy,” are not from any official agency or local utility provider. The notices claim recipients are owed a refund and direct them to call 1-800-231-4547 to claim it — a move authorities say could expose residents to fraud or identity theft.

According to the Palos Park Police Department, which also shared the warning, the mailers closely resemble legitimate energy bills and include a false “refund ID number” and expiration date. The department emphasized that SmartEnergy is a retail electric supplier, not a utility, and that the “refund” claim is part of a deceptive marketing solicitation.

Officials urge residents not to call the phone number listed, and not to provide any personal or billing information. Anyone who has already shared details is encouraged to contact their utility provider directly and report potential fraud.

Authorities advise residents to verify any suspicious correspondence by contacting their energy supplier through official phone numbers or websites, and to share the warning with neighbors, particularly older residents who may be more vulnerable to such scams.


This article was produced by a journalist and may include AI-assisted input. All content is reviewed for accuracy and fairness.
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