Columbia County, FL – The Columbia County Sheriff’s Office is warning residents about a new phone scam circulating during Cybersecurity Awareness Month that could give criminals access to victims’ mobile devices and financial accounts.
According to the Sheriff’s Office, residents have reported receiving calls from unknown numbers asking them to dial *21 on their phones. Officials caution that pressing those keys activates call forwarding, allowing scammers to intercept sensitive calls — including one-time passwords and bank verification codes.
“This could enable criminals to access your accounts and personal information,” the Sheriff’s Office stated in a public advisory Friday. “If you ever receive such a request, hang up immediately.”
Authorities recommend that anyone uncertain about a suspicious call should avoid sharing information and instead contact their local bank or the institution directly using verified contact numbers.
The Sheriff’s Office urges residents to remain cautious, particularly during October’s Cybersecurity Awareness Month, when scam activity often increases.
Have a safe weekend, officials added.
This article was produced by a journalist and may include AI-assisted input. All content is reviewed for accuracy and fairness.
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