Boone County, IL – A widespread 911 outage is affecting multiple emergency centers across Northern Illinois this afternoon, according to the Boone County Sheriff’s Office.
In a statement shared Monday, officials confirmed that both 911 and non-emergency lines are experiencing disruptions. The outage has caused some calls to drop or go unanswered, impacting communication between residents and emergency dispatchers.
According to the Sheriff’s Office, residents who are unable to reach 911 or the main non-emergency line should instead call 779-970-8064 for assistance. Authorities said they are actively working with service providers to resolve the issue as quickly as possible.
The outage is reportedly affecting several agencies across Northern Illinois, though Boone County officials did not specify how many emergency centers are involved.
Officials thanked the public for their patience and urged residents to test the backup number only in emergencies to avoid overloading the system.
More updates will be shared as restoration efforts continue.
This article was produced by a journalist and may include AI-assisted input. All content is reviewed for accuracy and fairness.
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