Albany, NY – New York State Police are warning drivers about fraudulent emergency towing websites charging large upfront fees without providing service.
According to a statement posted Thursday, troopers have received reports from motorists who found towing companies through quick internet searches, paid significant fees over the phone, and never had a tow truck arrive.
Police said many of the suspicious websites list only a phone number and no verified business address. Some appear nearly identical to other towing sites, lack legitimate customer reviews, or request full payment before dispatching assistance.
Authorities said some operators allegedly act as third-party brokers, charging high fees before contacting a local towing company. In other cases, payment is reportedly taken and no assistance is sent.
State Police advise drivers to use established local towing companies with verified physical addresses and to review customer feedback before calling. Officials also recommend avoiding businesses that demand large upfront payments and contacting an insurance company or roadside assistance provider directly when possible.
Drivers who believe they have been scammed are urged to contact their local law enforcement agency and file a report.
With many commuters and students relying on quick roadside assistance, officials stress taking a few extra seconds to verify a company before paying could prevent costly losses.
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