Clearwater, FL – A Florida-based cannabis company is shutting down its Clearwater call center, impacting dozens of employees in Pinellas County.
According to a WARN notice filed Monday with Florida’s Department of Commerce, Trulieve, Inc. will implement a permanent mass layoff at its Clearwater Call Center located at 13773 Icot Blvd., Building 5. The closure is expected to impact approximately 58 employees, with layoffs effective May 1st, 2026.
The filing states the decision is part of a business restructuring effort. Affected workers include nine Customer Service Representatives in chat roles and 49 Customer Service Representatives handling phone support. Employees will continue working until the effective layoff date and will remain employed with full rights and benefits through that time.
Company officials indicated the employees at the Clearwater facility are not represented by a union, and no bumping rights apply. Each impacted worker will receive written 60-day notice of position elimination in compliance with federal WARN Act requirements.
The WARN letter was submitted March 2nd, 2026, to the state’s Dislocated Worker Unit. The action represents a full closure of the operating unit at the Clearwater location rather than partial staffing reductions.
Trulieve, headquartered in Tallahassee, operates retail and support facilities across multiple states. No additional Florida locations were listed in the notice as being affected.
Workers seeking assistance may qualify for reemployment services through state workforce programs.
This remains a developing workforce story in Pinellas County. Updates will be provided if additional restructuring plans are announced.
This article was produced by a journalist and may include AI-assisted input. All content is reviewed for accuracy and fairness.
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