Platte County, Missouri – Landline outage in Platte County, Missouri disrupts some 911 calls Wednesday after Brightspeed failure.
According to the Platte County Missouri Sheriff’s Office, Brightspeed telephone landlines are currently out of service in the Fairview area of Platte County. As a result, the county’s communications center cannot receive 911 calls placed from affected landlines in that area.
Officials emphasized that the outage does not impact the ability to receive 911 calls placed through other means, including mobile phones. Emergency services remain operational countywide, but residents relying on traditional landline phones in Fairview may be unable to connect to dispatch.
Brightspeed does not have an estimated time for repairs or restoration of landline service in the impacted area, according to the Sheriff’s Office. Authorities have not provided additional details on the cause of the outage.
Residents in the Fairview area are encouraged to use cell phones or alternative communication methods to contact emergency services until landline service is restored. Those without mobile access may need to seek assistance from neighbors or nearby locations with working service.
The disruption may be especially relevant for older residents, students, or households in rural parts of the county that still rely on landline connections for emergency calls.
Updates are expected once service restoration information becomes available.
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